Shipping & Returns

At CenteriC Carbon, we stand behind our products and want you to feel confident in your purchase.

That's why we offer a 30-Day Money-Back Guarantee.

If you're not satisfied with your purchase for any reason, we're here to help.

You may request a refund within 30 days of the original purchase date.

To process your refund, please provide:

• Your order number or proof of purchase

• The name associated with the order

• A brief explanation of your experience (optional, but helpful)

To initiate a return, please contact us at support@centericllc.com before sending any product back.

Our team will provide return instructions and help ensure the process goes smoothly.

Products returned after 30 days from the original purchase date may not be eligible for a refund.

Once your return is received and reviewed, we will notify you regarding the status of your refund.

If approved:

• Refunds will be issued to the original payment method used for purchase.

• Most refunds are processed within 10 business days, though your bank or credit card provider may require additional time to post the credit.

Customers are responsible for return shipping costs unless the product was received damaged or an error occurred with the order.

If your order arrives damaged or you receive the wrong product, please contact us immediately at support@centericllc.com.

We will work quickly to make it right.

We do not charge restocking fees on approved returns.

If you have any questions regarding this policy, please contact us.

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